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Regulatory Disclosures


New Customer Rights Policy-MBGB

New Grievance Redressal Policy2016-17-MBGB

New Customer Compensation Policy-MBGB



Citizen Charter - MBGB


(1) Ombudsman Scheme 2006

(2) Banking Code Rules


The Banking Codes and Standards Board of India:-

Code of Bank's Commitment to Customers:-

Click Here-> Download Hindi Version

Click Here-> Download English Version


Code of Bank's Commitment to Micro and Small Enterprises(2015):-

 Click Here-> Download English Version